Terms and Conditions

Effective Date: 21/12/2024

Welcome to 1stop shop (“we”, “our”, “us”). By accessing or using our website https://shop.jd-forward.co.uk  (the “Website”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Website.

1. Introduction

1.1 These Terms apply to all purchases made on our Website and the use of the Website.
1.2 We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Website will constitute acceptance of such changes.

2. Products and Availability

2.1 The products displayed on our Website are subject to availability.
2.2 We will make every effort to ensure that the product descriptions, prices, and images are accurate, but we cannot guarantee that they are free from errors.
2.3 If a product is unavailable after purchase, we will notify you and offer alternatives or issue a refund.

3. Orders and Payment

3.1 To place an order, you must be over 18 years of age and possess a valid payment method.
3.2 Once you place an order, you will receive an order confirmation via email. This is an acknowledgment of your order, not an acceptance.
3.3 We reserve the right to refuse or cancel an order at our discretion, including but not limited to issues with payment, product availability, or suspected fraud.
3.4 Payment must be made in full at the time of purchase. We accept payment via [list payment methods].

4. Pricing

4.1 All prices are quoted in GBP and include VAT (where applicable) unless otherwise stated.
4.2 We reserve the right to change prices at any time without prior notice.
4.3 Shipping costs, where applicable, will be added during the checkout process.

5. Shipping and Delivery

5.1 We aim to process and dispatch orders within [insert time frame] of receiving payment.
5.2 Delivery times vary depending on the delivery option selected at checkout and the destination.
5.3 Shipping costs will be calculated at checkout based on the delivery method and destination.
5.4 We are not liable for any delays in delivery caused by third-party carriers or customs.

6. Right to Cancel and Returns

6.1 You have the right to cancel your order within 14 days of receiving the goods, without giving any reason.
6.2 To cancel, you must notify us in writing via email or through our returns portal.
6.3 Goods must be returned in their original condition, unopened and unused, within 14 days of cancellation.
6.4 You will be responsible for the return postage unless the product is faulty or incorrect.
6.5 We will refund the cost of the goods within 14 days of receiving the returned items.
6.6 Some products, such as perishable goods, sealed items that are unfit for return, or personalized products, are exempt from the right to cancel.

7. Faulty or Damaged Goods

7.1 If you receive faulty or damaged goods, please contact us within 30 days of receiving the order.
7.2 We will offer a replacement, repair, or refund for any items that are faulty or damaged, as per your statutory rights.
7.3 Please keep the original packaging and take photos of the damaged goods to assist in the claims process.

8. Privacy and Data Protection

8.1 We are committed to protecting your privacy and personal information.
8.2 Our Privacy Policy, available on the Website, explains how we collect, use, and store your personal data.
8.3 By using our Website, you consent to the collection and use of your data in accordance with our Privacy Policy.

9. Intellectual Property

9.1 All content on this Website, including text, images, logos, and trademarks, is the property of [Your Company Name] or its licensors and is protected by copyright and intellectual property laws.
9.2 You may not use any content from the Website for commercial purposes without obtaining prior written permission from us.

10. Liability

10.1 We are not liable for any loss or damage arising from the use of this Website or the products purchased, except where such loss or damage is caused by our negligence or breach of contract.
10.2 We do not guarantee that the Website will be free of errors or uninterrupted.
10.3 We are not liable for any indirect or consequential losses.

11. Governing Law

11.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

12.1 If you have any questions regarding these Terms or your order, please contact us at:
jd-forward
Quo Vadis CO Anderton Marina, Uplands Road, Northwich, Cheshire, CW9 6AJ
info@jd-forward.co.uk
07462 453106